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Southern Cross Travel Insurance boss looks back – and ahead – as business picks up

19/07/2024

Southern Cross Travel Insurance boss looks back – and ahead – as business picks up | Insurance Business New Zealand Insurance News Southern Cross Travel Insurance boss looks back – and ahead – as business picks up CEO talks about what’s changed and where things are going as movement returns Insurance News By Terry Gangcuangco With travel being among the hardest hit industries during the coronavirus crisis, the travel insurance sector has had to endure a beating of its own – and for Southern Cross Travel Insurance (SCTI) chief executive Jo McCauley (pictured), it has been “a whirlwind ” of…

Lawsuits take aim at use of AI tools by health insurance companies to process claims

Nurul

22/05/2024

The growing use of artificial intelligence by the health insurance industry faces mounting legal challenges, with patients claiming that insurers are using the technology to wrongly deny coverage for essential medical services. The complaints, which take aim at health insurers United Healthcare and Humana, have sparked fears that AI’s integration in the health insurance sector will drive up coverage claims denials, preventing chronically ill and elderly patients from receiving quality medical care. A rash of coverage rejections is fueling calls to increase government oversight of the largely unregulated use of AI by the health insurance industry, experts told CBS MoneyWatch.…