Travel Agent

Help! A British Travel Agency Has Our $3,891 and We Want It Back.

In August 2020, we booked a trip to Iceland for $3,891 via Jetline Vacations, a deal we found through the email offer we signed up to receive through Travelzoo. Soon after, Iceland was closed to foreign visitors, so we contacted Jetline to ask for our money back. We didn’t hear from them for weeks, eventually filing a dispute with our credit card issuer. That seemed to jolt them, because then Jetline got back to us: They would give us a two-year credit. We ended up booking a trip to Portugal for April 2022, but were concerned when

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Travel Agent

Clients furious after Priority Escapes travel agency echoes Hello Darlings scam

In a discreet echo of the Hello Darlings incident from 2022, another unsettling episode has emerged within the travel industry,…

In a discreet echo of the Hello Darlings incident from 2022, another unsettling episode has emerged within the travel industry, whereby a Johannesburg-based travel agency stands accused of swindling thousands of rands from unsuspecting victims.

Social media users have been calling out travel bookings company Priority Escapes’ managing director, Francois Swart, after they claimed that he sold their holiday packages and has now disappeared without fulfilling his end of the deal – much like former travel agent Tasneem “Tazz” Moosa

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Travel Agent

Victorian travel agent Syon Travels collapses, plans to go into liquidation

An Australian travel and booking agency has abruptly shut down with the owner indicating plans to place the business into liquidation in what they have described as a “nightmarish situation”.

Earlier this month, Victorian-headquartered business Syon Travels informed customers they had “failed” and the business had ceased operating.

“We are deeply saddened to announce that our company Syon Travels is currently in the liquidation process,” a social media post read.

“We tried every avenue possible to keep the company afloat, however, we failed.”

The next day, operations manager Nani Ram Aryal took to social media again, apparently after a lot

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Travel Agent

Vantage Travel Refutes Report It Has “Ceased Operations”

Earlier this week, Travel Agent covered a report that Vantage Deluxe World Travel had ceased operations, leading travelers stranded. Following up the incident in April, where the cruise and tour company, canceled several departure days before disembarking, the company did the same again this month.

Vantage Travel, according to Boston.comhas received at least 793 complaints filed through the Massachusetts Attorney General’s Office since the start of 2020; over 150 of those have come this year. A group on Facebook called “Vantage Deluxe World Travel Complaints Page -Refunds Trip Cancellations etc” has nearly 1,000 members.

A California woman,

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Travel Agent

Wisconsin Dells vacation ruined by Facebook travel agent, family says

It’s a stressful start to a family vacation: finding out you don’t have the room you booked. Multiple people say it happened to them after booking through the same travel agency on Facebook.

“It really ruined our vacation,” Laurie Hoffmann told Contact 6.

Laurie and Richard Hoffmann and their three kids wanted to spend spring break splashing in water parks in

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